Billing & Payments

Payment Options

Choose the payment method that works best for you, including online, phone, mail, office, drop box, and automatic bank draft.

Billing & Payments

Choose the Payment Option That Works for You

Southern Madison Water District offers several convenient ways to pay your water bill.

Pay My Water Bill Online

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Pay Online

Use the Consumer Portal to view and pay your bill, review usage, go paperless, and manage account options.

Open Consumer Portal →

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Pay by Phone

Call 859-986-9031, Monday–Friday, 8:00 AM–4:00 PM. Credit/debit card processing fees may apply.

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Office & Drive-Thru

207 N. Dogwood Drive, Berea. Office and drive-thru hours are Monday–Friday, 8:00 AM–4:00 PM.

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24-Hour Drop Box

A payment drop box is available at the District office 24 hours a day.

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Pay by Mail

Southern Madison Water District
PO Box 220
Berea, KY 40403

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Automatic Bank Draft

Automatic drafts are processed on the 10th of each month. If the 10th falls on a weekend or holiday, the draft is processed the next business day.

Questions about a late notice or restoration?
Review common billing and service questions before calling.

View FAQs